Discover the true essence of paradise with Trip SriLanka. We build custom itineraries, private excursions, and unforgettable tour packages designed around your unique travel style.
Use the categories below to find practical information about planning, arrivals, transport, accommodation, experiences, payments and support during your private Sri Lanka holiday.
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โ Planning Your Trip
Everything to help you decide how, when, and why to travel with us. Browse our Locations or our Blog for more inspiration, or read About Us to learn who we are.
1. Why should I choose Trip Sri Lanka?
Trip Sri Lanka is a locally owned travel company specialising in private chauffeur-guided tours, tailor-made holidays, airport transfers, and authentic travel experiences across Sri Lanka. Our itineraries are personalised to your interests, travel style, and budget, allowing you to experience the island comfortably with experienced local chauffeurs who know Sri Lanka inside and out. Learn more About Us.
2. Why choose a private tour instead of a group tour?
Private tours give you complete flexibility. You travel at your own pace, choose the attractions that interest you most, spend more time where you want, and enjoy a dedicated chauffeur without sharing your holiday with strangers.
3. Do you customise itineraries?
Absolutely. Every itinerary can be fully customised based on your travel dates, interests, accommodation preferences, activity level, and budget.
4. How many days should I spend in Sri Lanka?
Most travellers choose one of the following:
5โ6 Days โ Highlights
7โ9 Days โ Classic Sri Lanka
10โ14 Days โ Complete Island Experience
15+ Days โ Luxury & Hidden Gems
We'll recommend the ideal itinerary based on your available time. Take a look at our 7-Day Sri Lanka Itinerary for an example of a well-paced first visit.
5. What is the best time to visit Sri Lanka?
Sri Lanka is a year-round destination. Different regions experience different weather patterns, allowing visitors to enjoy beaches, wildlife, mountains, and cultural sites throughout the year. We will recommend the best route based on your travel dates โ see our Best Time to Visit Sri Lanka Guide for a month-by-month breakdown.
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โก Before You Arrive
Practical details to sort out before you land.
1. Do I need a visa for Sri Lanka?
Most visitors require an Electronic Travel Authorisation (ETA) before arrival. Requirements can change, so please check the Sri Lanka Department of Immigration and Emigration website before booking your flights.
2. Can you help with airport pickup?
Yes. Your chauffeur guide will meet you at Bandaranaike International Airport (CMB) holding a Trip Sri Lanka welcome sign, ready to start your journey as soon as you land.
3. What currency is used in Sri Lanka?
The Sri Lankan Rupee (LKR) is the official currency. Major credit and debit cards are accepted in most hotels and larger shops, but it's useful to carry some local cash for smaller purchases, tips, and rural areas.
4. Can I use Australian dollars in Sri Lanka?
Australian dollars are not widely accepted for everyday payments in Sri Lanka. We recommend exchanging AUD (or USD/EUR) into Sri Lankan Rupees at a bank, licensed money changer, or the airport on arrival.
5. Can I exchange money at the airport?
Yes. Bandaranaike International Airport has currency exchange counters and ATMs in the arrivals area, so you can exchange money or withdraw Sri Lankan Rupees as soon as you land.
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โข Airport Transfers
What to expect on arrival and departure day.
A private, air-conditioned vehicle ready for your Sri Lanka arrival1. Do you provide airport transfers?
Yes. Airport transfers are available to and from Bandaranaike International Airport (CMB), as well as pick-up and drop-off at hotels in Colombo, Negombo, and surrounding areas. See our full Sri Lanka Airport Transfer Guide for more detail.
2. Will someone meet me at arrivals?
Yes. Your chauffeur guide will be waiting for you in the arrivals area holding a Trip Sri Lanka welcome sign with your name, ready to assist with your luggage.
3. Are transfers available late at night?
Yes. Flights arrive at all hours, so airport transfers are available regardless of your arrival time, day or night.
4. How do I recognise my chauffeur?
Your chauffeur will be holding a sign with the Trip Sri Lanka name and your name on it. Your driver's name and contact details are also shared with you in advance of your arrival.
5. What if my flight is delayed?
We actively monitor your flight schedule. If your flight is delayed, your chauffeur guide will adjust their arrival time accordingly, with no extra waiting charges.
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โฃ Private Chauffeur Services
What's included when you book a private chauffeur with us. See all our Services.
Air-conditioned transport selected for your group and journey1. What's included in the daily chauffeur rate?
Your rate includes your private, air-conditioned vehicle, an English-speaking chauffeur guide, fuel, highway tolls, and parking fees โ so there are no hidden transport costs during your tour. See our Vehicle Fleet & Pricing page for rates by vehicle type.
2. Are your chauffeurs licensed and English-speaking?
Yes. All our chauffeur guides are licensed, experienced, and speak English fluently, so they can share local knowledge, recommendations, and destination information throughout your trip. Learn more on our Private Chauffeur Services page.
3. Are your vehicles insured and air-conditioned?
Yes. Every vehicle is air-conditioned and covered by passenger liability insurance, so you can travel comfortably and with peace of mind.
4. Is drinking water provided during the tour?
Yes, complimentary bottled water is provided daily throughout your journey.
5. Do you provide child seats?
Child seats can be arranged on request. Please let us know the age of your child when booking so we can prepare the right seat in advance.
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โค Tour Packages
How flexible our itineraries really are.
1. Can I modify a tour package?
Yes. Every tour package is a starting point โ we can adjust the route, pace, and stops to match your interests and travel dates. Browse our current tour packages for inspiration.
2. Can I skip attractions I'm not interested in?
Of course. If a stop doesn't interest you, we'll remove it and use the extra time elsewhere in your itinerary, or shorten your travel day.
3. Can I add extra destinations to my itinerary?
Yes. Let us know which destinations you'd like to include and we'll rework your itinerary and quote to fit them in. Browse all the places we cover on our Locations page.
4. Can I upgrade my hotels?
Yes, hotel categories can be upgraded on any package, from comfortable 3-star stays through to luxury resorts and boutique properties, subject to availability.
5. Can I combine two different tour packages?
Yes. Many guests combine elements of different packages โ for example, a cultural triangle route with a beach extension. Tell us what you'd like and we'll design a combined itinerary.
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โฅ Accommodation
The range of stays we can arrange for your trip.
๐จFrom boutique heritage stays to beachfront resorts โ see examples in our Gallery.
1. What types of accommodation can you arrange?
We arrange everything from comfortable 3-star hotels to luxury 5-star resorts, boutique heritage properties, and nature or safari lodges โ matched to your budget and travel style.
2. Do you offer luxury resort options?
Yes, we work with luxury resorts across the hill country, cultural triangle, and coastal areas for guests looking for a premium stay.
3. Can you arrange boutique hotels?
Yes. Boutique heritage hotels are especially popular in Galle, Kandy, and Colombo, and can be included in your itinerary on request.
4. Do you have family-friendly hotel options?
Yes. We can select family hotels with suitable room configurations, pools, and facilities for travelling with children.
5. Do you arrange honeymoon accommodation?
Yes. We can arrange romantic stays including beach resorts, private villas, and boutique honeymoon suites for couples celebrating a special occasion.
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โฆ Activities
Experiences you can add to your private tour.
๐Safaris, scenic rail, tea country, and more โ explore ideas on our Blog.
1. Can you arrange safari and whale watching experiences?
Yes. We arrange private jeep safaris in Yala, Udawalawe, and Minneriya, as well as whale watching excursions from Mirissa during the season.
3. Do you offer village tours and cooking classes?
Yes. Village tours and traditional Sri Lankan cooking classes can be added to your itinerary for a more authentic, hands-on cultural experience.
4. Can you arrange hiking and cultural shows?
Yes. We can arrange guided hikes in the hill country, as well as tickets to traditional Kandyan cultural dance shows.
5. Can you arrange tea factory visits and Ayurveda treatments?
Yes. Tea factory and plantation tours in the hill country, along with traditional Ayurveda spa treatments, can be added to your itinerary on request.
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โง Booking & Payments
How reservations, deposits, and payments work.
1. Is a deposit required to confirm my booking?
A deposit is normally required to confirm your booking. The exact amount and balance due date are stated clearly in your personalised proposal before you book. Read our Booking & Cancellation Policy or contact our team for help.
2. What payment methods do you accept?
Available payment methods and instructions are stated in your proposal and invoice. Full payment details are shared securely once your itinerary is confirmed. You can also review our Payment Information page.
3. What is your cancellation policy?
Cancellation terms depend on the notice provided and on services already reserved for your journey. Your applicable terms are confirmed before payment; please read our Booking & Cancellation Policy for details.
4. What is your refund policy?
Refund eligibility depends on how far in advance you cancel and which services have already been booked on your behalf (such as hotels). Our team will confirm the exact refund amount for your specific itinerary.
5. Will I receive an invoice and booking confirmation?
Yes. Once your booking is confirmed, you'll receive a written confirmation along with an invoice covering your full itinerary and payment schedule.
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โจ During Your Tour
How flexible things are once your trip is underway.
1. Can we change today's plan once the tour has started?
Yes. Your chauffeur guide can adjust the day's plan for weather, energy levels, or a change of interest, as long as it's practical within the day's timing.
2. Can we stop along the way for photos?
Absolutely. Stop whenever it's safe and practical โ scenic viewpoints, roadside markets, or a spontaneous photo opportunity are all part of the private-tour experience.
3. Can we choose our own restaurants?
Yes. Your chauffeur guide can recommend local restaurants along the route, but you're always free to choose where you'd like to eat.
4. Is Wi-Fi available during the tour?
Most hotels and many cafes along your route offer Wi-Fi. A local SIM card or portable Wi-Fi device can also be arranged if you'd like to stay connected throughout your journey.
5. Can my chauffeur recommend local places to visit?
Yes. Your chauffeur guide knows the island well and is happy to suggest local restaurants, viewpoints, and hidden gems beyond the standard itinerary.
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โฉ After Your Tour
Staying in touch once your Sri Lanka trip is over.
1. How can I leave a review?
We'd love to hear about your trip. After your tour, we'll send you a link where you can share your experience and leave a review, or you can browse other guests' experiences on our Testimonials page.
2. Can I book another tour with you in the future?
Of course. Many of our guests return for a different route or to explore parts of Sri Lanka they haven't seen yet โ browse our Sri Lanka Travel Guide for ideas, then get in touch whenever you're ready to plan your next trip.
3. Do you offer discounts for returning guests?
We're happy to discuss options for returning guests when you enquire about your next trip โ reach out to our team directly for details.
4. Can I recommend Trip Sri Lanka to friends or family?
We'd really appreciate that. Word-of-mouth recommendations mean a lot to a locally owned business like ours, so feel free to share your experience with anyone planning a Sri Lanka trip.
5. Can I stay in touch after my tour ends?
Yes. Our team remains available by email if you have follow-up questions, want travel advice for a future trip, or simply want to share your photos with us.
๐ Why Travellers Trust Trip Sri Lanka
More than a booking service โ a locally owned team dedicated to making your Sri Lanka holiday comfortable, flexible, and memorable.
โPrivate chauffeur-guided holidays
โTailor-made itineraries
โTransparent pricing
โLocal travel experts
โComfortable, insured vehicles
โEnglish-speaking chauffeurs
โFlexible scheduling
โDedicated customer support
โOngoing assistance before and during your holiday